Announcements

Tips to Avoid Coronavirus Scams

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Hello, unfortunately during trying times, there tends to be an increase in people trying to leverage fear and uncertainty to scam you. The FTC has several recommendations to help you prevent scams or being phished. Avoid Coronavirus Scams Here are some tips to help you keep the scammers at bay: Don’t click on links from […]

Announcements

Line Outage Affecting E-mail and IP Phones

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What is Happening? Update: 4:26pm the provider has restored services. At approximately 2:14pm today the Internet connection at St. Rose of Lime stopped functioning. We have been in contact with the telephony provider and they are working on restoring services. Please check https://archoit.org/system-status/ for any status updates.

Announcements

Windows 7 End of Support

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What is Happening? As of this past Tuesday January 14, 2020 Microsoft provided the last patches and ended support for the Windows 7 operating system. In order to continue to receive security patches, Microsoft has advised that all systems should be upgraded to Windows Version 10. What do I need to do? OIT has been […]

Announcements

Network Services Outage: Friday Night, July 12th

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The Office of Information Technology is upgrading critical hardware at the St. Rose of Lima data center. What is happening? OIT will be performing after-hours maintenance on Friday, July 12th, 2019. Beginning at 8:00 pm, servers that are hosted at the St. Rose of Lima data center will be taken offline. This outage will interrupt […]

Announcements

Limited Network Outage

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Update 6/24 @ 4:02PM: We received a notice from Verizon stating that their services were restored around 2:00PM this afternoon. We are still testing connectivity and will plan a cutover either tomorrow after hours or Wednesday evening after tests have completed. If you are still having network connectivity issues please contact the Help Desk. Updates […]

Announcements

OIT New Help Desk Software

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Greetings Everyone, The Office of Information Technology (OIT) is upgrading to a new Help Desk application. Our goal is to make supporting your needs easier while also adding additional ways to get support from our department. Our plan is to go live with this new software on May 28th. ·         What this means for you It will […]

Announcements

Palo Alto Firewall Updates

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On Friday, 3/22, OIT will be updating and restarting all supported Palo Alto firewalls. Updating is necessary to keep our firewalls secure and stable. Updating and reboots will begin on Friday at 4:30PM. During that time there will be temporary network and internet outages. You can monitor the progress by going to our ArchOIT website […]

Announcements

Cloud Services Outage (Restored)

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3:30 PM:  All connectivity to our cloud resources has been restored.  Note that you may experience some temporary slow performance in some applications due to the volume of intra-network traffic attempting to reconnect to these services.  Please let us know if you encounter any further problems, and we thank you for your patience during this […]