UPDATE: The maintenance has been completed. Hello, this weekend between 6pm on Friday and 6pm on Saturday, OIT will be performing maintenance on our “cloud” environment. During that time, services hosted on our cloud environment will be unavailable. Once complete, we will send out another notification. What should I expect The following services or servers […]
On Friday, 8/28, OIT will be updating and restarting all supported Palo Alto firewalls. Updating on the firewalls happens twice annually and is necessary to keep our firewalls secure and stable. Updating and reboots will begin on Friday the 28th at 4:30PM. During that time there will be temporary network and internet outages. You can […]
4:30pm – The carrier has repaired the damaged fiber and services have been restored. Update 4:00pm – The carrier confirmed that a fiber optic line had been cut affecting several businesses in the area. The are actively trying to repair the damage. Update 2:27pm – We have been escalated again to the local carrier to […]
Hello, unfortunately during trying times, there tends to be an increase in people trying to leverage fear and uncertainty to scam you. The FTC has several recommendations to help you prevent scams or being phished. Avoid Coronavirus Scams Here are some tips to help you keep the scammers at bay: Don’t click on links from […]
What is Happening? Update: 4:26pm the provider has restored services. At approximately 2:14pm today the Internet connection at St. Rose of Lime stopped functioning. We have been in contact with the telephony provider and they are working on restoring services. Please check https://archoit.org/system-status/ for any status updates.
What is Happening? As of this past Tuesday January 14, 2020 Microsoft provided the last patches and ended support for the Windows 7 operating system. In order to continue to receive security patches, Microsoft has advised that all systems should be upgraded to Windows Version 10. What do I need to do? OIT has been […]
The Office of Information Technology is upgrading critical hardware at the St. Rose of Lima data center. What is happening? OIT will be performing after-hours maintenance on Friday, July 12th, 2019. Beginning at 8:00 pm, servers that are hosted at the St. Rose of Lima data center will be taken offline. This outage will interrupt […]
Update 6/24 @ 4:02PM: We received a notice from Verizon stating that their services were restored around 2:00PM this afternoon. We are still testing connectivity and will plan a cutover either tomorrow after hours or Wednesday evening after tests have completed. If you are still having network connectivity issues please contact the Help Desk. Updates […]
Summary The Office of Information Technology is upgrading to a new Internet connection at the Archdiocesan Pastoral Center and Holy Family Center.
Greetings Everyone, The Office of Information Technology (OIT) is upgrading to a new Help Desk application. Our goal is to make supporting your needs easier while also adding additional ways to get support from our department. Our plan is to go live with this new software on May 28th. · What this means for you It will […]