Summary
Users who VPN into the network will need to download a new VPN client.
What is Happening?
If you use the VPN service to connect to the Archdiocesan Network, you will need to download and use a new VPN client. If you do not use this service, you can ignore this announcement.
What do I need to do?
This applies to you ONLY if you use a Mobile Device (e.g. Laptop, iPad, Surface, SmartPhone etc.) OFF of the Archdiocese Network AND you use the VPN client currently. Detailed instructions on downloading and installing the client can be found at https://archoit.org/knowledgebase/installing-the-globalprotect-vpn-client/ . VPN services with the existing client will end Friday 12/1/2017. If you need assistance installing the new VPN client or uninstalling the old one, please contact the OIT Help Desk by phone at 215-854-7067 or by email at [email protected].
Technical Details
VPN Service is the last of the services from our Lansdale Datacenter. All communication with the Lansdale Datacenter will be ending on 12/1/2017. In order to continue VPN services, we have deployed a new VPN address (https://vpn.archphila.org) and client. The VPN service is a feature on our corporate firewall. As we moved datacenters, we took the opportunity to upgrade our security hardware and software to more modern and secure versions. In this case, the firewall vendor was changed from Cisco to Palo Alto – hence the need for a new client. It is important to know that VPN is not our first choice in remote access to the network. If you have a PC on the network, we recommend using our Remote Desktop Gateway. Contact Help if you would like more information on the Remote Desktop Gateway.
