Announcements

Restored: Outage – 4/29/2020

Posted on

4:30pm – The carrier has repaired the damaged fiber and services have been restored. Update 4:00pm – The carrier confirmed that a fiber optic line had been cut affecting several businesses in the area. The are actively trying to repair the damage. Update 2:27pm – We have been escalated again to the local carrier to […]

Announcements

Line Outage Affecting E-mail and IP Phones

Posted on

What is Happening? Update: 4:26pm the provider has restored services. At approximately 2:14pm today the Internet connection at St. Rose of Lime stopped functioning. We have been in contact with the telephony provider and they are working on restoring services. Please check https://archoit.org/system-status/ for any status updates.

Announcements

Network Services Outage: Friday Night, July 12th

Posted on

The Office of Information Technology is upgrading critical hardware at the St. Rose of Lima data center. What is happening? OIT will be performing after-hours maintenance on Friday, July 12th, 2019. Beginning at 8:00 pm, servers that are hosted at the St. Rose of Lima data center will be taken offline. This outage will interrupt […]

Announcements

Limited Network Outage

Posted on

Update 6/24 @ 4:02PM: We received a notice from Verizon stating that their services were restored around 2:00PM this afternoon. We are still testing connectivity and will plan a cutover either tomorrow after hours or Wednesday evening after tests have completed. If you are still having network connectivity issues please contact the Help Desk. Updates […]

Announcements

Cloud Services Outage (Restored)

Posted on

3:30 PM:  All connectivity to our cloud resources has been restored.  Note that you may experience some temporary slow performance in some applications due to the volume of intra-network traffic attempting to reconnect to these services.  Please let us know if you encounter any further problems, and we thank you for your patience during this […]

Announcements

Meraki Network Outages

Posted on

Update 1:30pm:  The replacement appliance has been delivered and installed at our network operations center.  All Meraki networks within our organization are now back online.  We will continue to monitor the situation over the weekend.  Thank you for your patience and cooperation. —– Update 10:35am:  We have determined that the problematic device causing the issue […]

Announcements

Network Services Outage

Posted on

Update 1/8/2019 @ 2:49AM – The replacement device was delivered, configured and installed.  All unreachable systems are reporting as normal now. Please let us know if you are still having any issues. Thank you. —————————————————————————————————————————————————————————————————————————————- Update 1/7/2019 @ 11:09PM – We have identified the networking hardware causing the outage and have engaged the vendor for […]

Announcements

Internet Outage at APC

Posted on

Update 12/5/18 @ 10:44am – All of the 40+ remote VPN sites affected by this outage are up and the Internet and IP Phone services have been restored. Our carrier stated that “Services were migrated to spare fibers on a local providers network, thus restoring services to a stable state.” Several floors of the APC […]