Announcements

Network Services Outage: Friday Night, July 12th

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The Office of Information Technology is upgrading critical hardware at the St. Rose of Lima data center. What is happening? OIT will be performing after-hours maintenance on Friday, July 12th, 2019. Beginning at 8:00 pm, servers that are hosted at the St. Rose of Lima data center will be taken offline. This outage will interrupt […]

Announcements

Limited Network Outage

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Update 6/24 @ 4:02PM: We received a notice from Verizon stating that their services were restored around 2:00PM this afternoon. We are still testing connectivity and will plan a cutover either tomorrow after hours or Wednesday evening after tests have completed. If you are still having network connectivity issues please contact the Help Desk. Updates […]

Announcements

Cloud Services Outage (Restored)

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3:30 PM:  All connectivity to our cloud resources has been restored.  Note that you may experience some temporary slow performance in some applications due to the volume of intra-network traffic attempting to reconnect to these services.  Please let us know if you encounter any further problems, and we thank you for your patience during this […]

Announcements

Meraki Network Outages

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Update 1:30pm:  The replacement appliance has been delivered and installed at our network operations center.  All Meraki networks within our organization are now back online.  We will continue to monitor the situation over the weekend.  Thank you for your patience and cooperation. —– Update 10:35am:  We have determined that the problematic device causing the issue […]

Announcements

Network Services Outage

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Update 1/8/2019 @ 2:49AM – The replacement device was delivered, configured and installed.  All unreachable systems are reporting as normal now. Please let us know if you are still having any issues. Thank you. —————————————————————————————————————————————————————————————————————————————- Update 1/7/2019 @ 11:09PM – We have identified the networking hardware causing the outage and have engaged the vendor for […]

Announcements

Internet Outage at APC

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Update 12/5/18 @ 10:44am – All of the 40+ remote VPN sites affected by this outage are up and the Internet and IP Phone services have been restored. Our carrier stated that “Services were migrated to spare fibers on a local providers network, thus restoring services to a stable state.” Several floors of the APC […]

Announcements

Internet Outage – (Restored)

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Update: 11:36pm – Our Internet provider has restored our services. Update: 8:31pm – Due to a crash near Norristown, our fiber optic Internet connection was severed. Repair personnel have been dispatched and are waiting for authorities to clear the scene. 3:30pm – We are currently experiencing an Internet outage at St. Rose which affects access […]