3:30 PM: All connectivity to our cloud resources has been restored. Note that you may experience some temporary slow performance in some applications due to the volume of intra-network traffic attempting to reconnect to these services. Please let us know if you encounter any further problems, and we thank you for your patience during this time.
2:20 PM: We are experiencing an issue with all of our services hosted in the cloud, including but not limited to: Solomon, Serenic, Great Plains, and Kronos. Network printers and shared folders are also affected. These resources will not be accessible until the outage is resolved.
We understand that these services are crucial for daily business throughout our organization and we are currently in a call with our cloud provider, VMware, working to get the issue resolved as soon as possible. Please accept our sincere apologies for the inconvenience and resulting loss of productivity this has caused.
Updates on this issue will be posted here. We thank you for your patience and understanding.